1. Scope
This policy explains how Oakveil Identity handles information when you visit our website, use catalog features, or contact our team. We collect only what is necessary to deliver a calm and reliable experience.
2. Information you provide
If you contact us, we may receive your name, email address, phone number, and message. Please avoid sending passwords, secret keys, or sensitive personal information. We never request financial details or government identifiers through the site.
3. Browser storage
Favorites, cart quantities, theme preference, and cookie consent are stored locally in your browser. This information is not a server account and can be removed through your browser settings at any time. We do not track you across other websites.
4. Use and sharing
We use submitted information to respond to inquiries and maintain the service. We do not sell personal information. Information may be shared with service providers only when needed to operate communications or hosting, and only under strict confidentiality agreements.
5. Retention and rights
We retain inquiry information only as long as reasonably needed for the stated purpose or legal obligations. You may request access, correction, or deletion by emailing [email protected]. We will respond within thirty days.
6. Children
Our services are not directed to individuals under the age of thirteen. We do not knowingly collect personal information from children. If you believe a child has provided information, please contact us so we can remove it promptly.
7. Updates and contact
We may update this policy when practices change and will revise the effective date. Questions can be sent to [email protected] or +1 (415) 555-0186. We will never use your data in ways that contradict this policy without your consent.